Delivery Policy

Our delivery policy outlines the delivery classes that apply for certain parcel weights. Our delivery classes are outlined below:

  • 0-2KG Royal Mail 1st and 2nd Class
  • 2-20KG 48 hour or next day delivery tracked
  • Pallet Orders sent out 48 hours or next day
  • Container Shipments – prices will be given at the prevailing price at that time

Returns Policy

Our returns policy applies when an item is damaged upon delivery or the item doesn’t match the description. You have 30 days from the day you bought the item to return it and claim a refund. Any claims will be made by Procurechain on your behalf, you may be asked to fill out paperwork.

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